Terms and Conditions

Last updated: February 19, 2026

These General Terms and Conditions regulate the provision, through our platform, of digital appointment booking, schedule management and its publishing by registered providers by Butterfly Valley Lda, VAT number 514824719 ("Butterfly Valley").

1. Scope and Purpose

1.1. These General Terms and Conditions regulate the provision of the service of digital appointment booking, schedule management and its publishing by registered providers (individually a "Provider" and collectively "Providers") by Butterfly Valley Lda. 1.2. The Service allows registered users to manage their schedule and offer services to end-users.

2. Content Information

2.1. Butterfly Valley will make every effort to ensure that the information presented does not contain typographical errors. 2.2. All information on prices, specifications, and services may be changed at any time.

3. Liabilities

3.1. Butterfly Valley will not be responsible for any damages suffered by the Provider or User due to delays, interruptions, or errors of communications beyond its control.

4. User and Provider Responsibilities

4.1. Both Providers and Users are responsible for the legal and responsible use of the Service. 4.2. Users are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.

5. Appointment Booking

5.1. The Service allows Users to book appointments with Providers. Butterfly Valley is a facilitator and is not responsible for the quality of services provided by the Provider.

6. Appointment cancellation

6.1. Cancellations must respect the timeframes established by the Provider. Failure to show up may result in penalties defined by the Provider.

7. Intellectual Property

7.1. The Website and its original content are owned by Butterfly Valley. Use of trademarks without consent is prohibited.

8. Service Security and GDPR

8.1. Butterfly Valley adopts appropriate technical measures to ensure data security. 8.2. We comply with the General Data Protection Regulation (GDPR) regarding the collection and processing of personal data.

9. Service Suspension and Deactivation

9.1. Butterfly Valley reserves the right to suspend or deactivate the service for users who violate these terms.

10. Communication

10.1. Communications will be made via email or notifications within the platform.

11. Technical Settings

11.1. Users are responsible for having the necessary equipment and internet connection to access the Service.

12. Networking

12.1. The Service may integrate with other platforms. Butterfly Valley is not responsible for third-party platform policies.

13. Claims

13.1. Any claims should be directed to our support team within 30 days of the incident.

14. Governing Law

14.1. These Terms and Conditions are governed by the laws of the Portuguese Republic.

If you have any questions about these Terms, please contact Butterfly Valley Lda.